Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to sales@partypalooza.co.uk.
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Need Help?
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
If we aren’t available, drop us an email and we will get back to you within 20-36 hours!
Q: How do I place an order on Party Palooza?
Placing an order is easy! Simply browse through our categories, add your favorite products to the cart, and proceed to checkout. You’ll receive a confirmation once your order is placed.
Q: What payment methods do you accept?
We accept all major credit cards, PayPal, and other secure payment methods. Our payment system is encrypted, ensuring your information is always safe.
Q: Can I track my order?
Yes! Once your order is shipped, you will receive an email with a tracking number so you can follow your package’s journey until it reaches you.
Q: Do you offer custom or personalized items?
Absolutely! We have a range of products that can be personalized. Check our customizable options and feel free to add a unique touch to your next celebration.
Q: What is your return policy?
If you’re not satisfied with your purchase, we offer a hassle-free return policy. Simply contact our customer service team within 30 days of receiving your item for return instructions.
Q: How soon will my order arrive?
We offer various shipping options to meet your needs. Standard shipping typically takes 3-7 business days, but we also offer expedited shipping for faster delivery.
Q: Can I make changes to my order after it’s placed?
Changes can be made if the order hasn’t been processed yet. Contact our customer support team as soon as possible to modify your order.
Do you offer party planning tips?
Yes, our blog and customer service team are full of tips and ideas to make your event planning a breeze! Check out our blog for inspiration.
Do you ship internationally?
Currently, we offer shipping within the UK. Stay tuned as we expand our shipping options to more regions in the future!
How can I contact customer support?
You can reach our friendly customer service team via email at sales@partypalooza.co.uk, and we’ll be happy to assist you with any queries.
